Only one offer may be redeemed at a time. No two promo codes or offers may be combined at any time.

Once an order is submitted, you cannot make changes. This includes size changes, shipping information and promotional codes. Please contact us as soon as possible so we can stop the order from shipping to you. For assistance please email support@pipelinegear.com.

Upon submitting your order, you will see one pending authorization for each attempt made to place your order. If you did not receive an order number at order completion, then you may have entered the incorrect billing address. We recommend contacting your bank to verify the billing address on your account before trying your order again. If you see multiple pending authorizations, it could be that you entered your billing information incorrectly and tried multiple times. These pending authorizations will be removed from your bank account within 3-5 business days.

Pending authorizations are temporary holds on your credit line that guarantees available funds for the purchase costs. An authorization is not a charge to your account. The authorization is removed once the transaction is complete. Although pending authorizations usually last for 3 – 5 business days, the duration of these authorizations can vary. Please contact your bank for their policy regarding authorization holds.

Promo codes may not be combined and may not apply on already discounted items. We only support promotional codes that were issued through pipelinegear.com and not through a third-party site. Other exclusions may apply. All hybrid and accessories are EXCLUDED from all promo codes and sitewide promotions!